Ranger Guard and Investigations is a Texas Owned and Operated Corporation in Houston, TX. Our President and founder, has over 15 years experience in business development and customer service both in the private and public sector. He is a senior security executive with an additional 15 years experience working for the Israeli secret service
After working for a few years with the Nonprofit Security Grant Program administered by the Department of Homeland Security and surveying over 50 afencies, Ranger Guard realized that there is a tremendous need for a reliable and well trained security guard firm in Texas. It was apparent that the common practice was at an unacceptable level.
Our security guards are licensed, certified, and insured. Every one of our security professionals has been screened by the expected standards and meet all state regulations.
Before we employ a guard, we conduct a thorough pre-employment background check, that exceeds the background investigations conducted by many other security companies in Dale. Additionally, we will request that our personnel submit to what are called aptitude tests, a five-panel drug screening test, plus they will be required to do extensive in-service training for both security defensive tactics and those related to criminal law. Before a contract with Ranger Guard and Investigations begins, you will be provided with a complete applicant investigation of each security guard being considered.
To guarantee that staff follow directions set forth by you and local laws and ordinances, we offer free supervisory staff. The supervising team is on hand 24/7 to serve you. We stand by our company policy of providing top quality service, maintaining our connection with off-duty and on-duty personnel at all times.
Two-way radios or something of the same equivalent is provided to all security guards at our firm. This guarantees communication with the management team on a consistent basis.
Our security guards follow protocol on all of our company standards and maintain rapid response time and excellent customer service at all times.
We follow a unique approach to our business contracts in order to maintain integrity. A good amount of our competitors do not screen or train their guards adequately. Our approach involves using exceptionally trained security guards, which many are US Army veterans. There are several steps that our strategy requires to reduce the opportunity and possibility of a theft and/or harm to individuals within the facility. Here is an overview of our services:
How We Do Applicant Screening
Part of the key to our success is recruiting quality personnel and training them to perform the job they have been hired to do.
Our training is conducted in such a manner that it exceeds our competitors’ training. Our management team possesses a great amount of knowledge, which is passed onto new workers that we hire. There are certification courses that are absolutely mandatory that all Ranger Guard and Investigations employees must attend:
24-Hour Defensive Training Tactics
Our 24 Hour Defensive Tactics Training
10-hour Anti-Terrorism Course
16 Hours of a Customer Service Seminar
We use the methods of the Community Police Office Program to help prevent crimes from occurring in the first place. They are encouraged to be as approachable as possible with anyone that they meet at your facility including employees, patrons, and residents that live in the area. It is important that they create a feeling of community, as well as one that promotes a sense of safety.
We fully train our security guards to implement visible foot patrols in undetermined patterns throughout their entire shift. Personal interactions with employees and customers should also occur, as well as maintaining a fixed post at some point during each shift.
With 30 years of experience in law enforcement and security, our management team can train our guards to have the best tactical approaches, specifically using methods that are beyond our competitors which do not involve accusations. They will use what is called verbal judo, which is commonplace in our organization, and has been very effective at preventing volatile situations from getting worse.
Police type uniforms are used by our security guards on every shift. The general orders passed down from corporate are that the staff must always have a clean and pressed uniform. Men are clean shaven and their haircuts are neat. Their shoes must be polished military-style. Women have equally strict standards. Their appearance is a representation of not only our company, but also your facilities, and we believe it very important to emphasize their appearance.
Dale Security Officers
Liability and Security Guard Companies
Our agency always maintains insurance that adheres to the specific Texas Department of Public Safety guidelines. We have been told by our legal counsel that we need to keep financial security going at full force and above industry standards to help keep assets protected for your company and ours.
Our Mobile Patrol Service Is Here To Assist
Our mobile patrol services give retail property owners and managers, as well as those in the office, a great way of monitoring their facility even after business hours. There are random visits we can make in a well-marked and very visible vehicle for patrols. The company mission is to use the latest technological innovations to come up with creative solutions that will meet and exceed the needs of each of our customers to provide the highest level of customer service possible.
Are you tired of the high cost of insurance coverage for damage or loss of property or equipment?
Our loss prevention program utilizes multiple tools to minimize your losses due to inefficient or uncontrolled aspects of your operation. The Shoplifting and Apprehension program designed by The Ranger Guard and Investigations agency works with retail clients that are forward thinking. It helps control the business risks and losses which are associated with external shrink.
The word “shrink” is representative of what shoplifting causes, and retailers must protect their merchandise to prevent this from happening. A retailer who is able to adopt effective measures against shoplifters will be better able to offer lower prices for merchandise and improve their profitability which will help them remain competitive in their local marketplace.
Private Investigator Dale
Since 2009, Ranger Guard and Investigations has been top of the list of private security companies located in Houston, Texas. If you are the owner or manager of a retail establishment, contact us at (713) 999-9955 or fill out our company’s online form for a consultation appointment.
Private Investigations & Other Investigative Services