Ranger Guard and Investigations is a Texas Owned and Operated Corporation in Houston, TX. Our President and founder, has over 15 years experience in business development and customer service both in the private and public sector. He is a senior security executive with an additional 15 years experience working for the Israeli secret service
After working for a few years with the Nonprofit Security Grant Program administered by the Department of Homeland Security and surveying over 50 afencies, Ranger Guard realized that there is a tremendous need for a reliable and well trained security guard firm in Texas. It was apparent that the common practice was at an unacceptable level.
Our security guards are licensed, certified, and insured. Each security guard is a professional who is screened to the highest industry standards and meets all state regulations.
Before we employ a guard, we conduct a thorough pre-employment background check, that exceeds the background investigations conducted by many other security companies in Matador. Additionally, our personnel goes through a battery of aptitude tests as well as a 5-panel drug screen; our extensive in-service training covers criminal law as well as security defensive tactics. You will be given access to investigation results for each guard proposed to work with you before signing a contract with Ranger Guard and Investigations.
At Ranger Guard and Investigations you will be offered supervising personnel at no extra cost. This will ensure that our detailed orders as well as your regulations, ordinances, and rules are being adhered to. These individuals, once they are hired, will be available 365 days, 24 hours a day, making it convenient for you to receive the best protection. We believe that in order to ensure you receive the best quality service, we must develop a close relationship with our personnel, even when they are off duty.
Two-way radios or something of the same equivalent is provided to all security guards at our firm. This guarantees communication with the management team on a consistent basis.
Every security guard must act in accordance with our company’s professional standards, providing outstanding customer service as well as adequate security response to incidents.
We use a unique approach at Ranger Guard and Investigations in regard to contract security. Many of our competitors only employ minimally trained or screened guards. We use an innovative approach and our guards are well-groomed at all times, they’re exceptionally trained, and many of them are former Army Veterans turned uniformed security guard. We use several different strategies to mitigate any possibility, or opportunity for theft, reducing the probability of injuries occurring to people within the facility. Here is a quick overview of what we called the Security Guard Project:
Part of the key to our success is recruiting quality personnel and training them to perform the job they have been hired to do.
What Training Includes
Our training is conducted in such a manner that it exceeds our competitors’ training. All knowledge possessed by the management team is also passed down to new employees. And, all Ranger Guard and Investigations personnel must attend all state mandated certification courses and also:
Training in Defensive Tactics, 24-hours
24-Hour Patrol Techniques and Criminal Law
10-hour Anti-Terrorism Course
16-Hour Seminar on Customer Service
Community Police Officer Program methodology training must be adopted by all of our guards so that they can be the best criminal deterrent for you. In other words, our security guards are there for the residents and occupants as a friendly source of information. We let the public know we are here protecting them and this makes them feel safer, and it also generates a community feeling, which is exactly what you want.
Our guards receive training so they can make foot patrols that are visible in their posts in patterns that are not completely planned. It is important for our personnel to interact with employees and patrons, yet at the same time be able to maintain a fixed post.
Compliance Is A Must
Our management has 30 years of combined security and law enforcement experience and knows that crime can be dealt with by being tactical rather than just accusing others or using various traditional methods that aren’t very effective. Personnel in our organization are skilled in the art of verbal judo, which has been effective in handling and de-escalating volatile situations.
We provide our security guards with police-like uniforms. They must be clean, properly pressed, part of the corporate general orders that are mandated by having this position. The men must maintain a clean appearance, similar to how they would be in the military with shoes that are in polished condition. Female officers are held to the same standards as their male counterparts. Their appearance is a representation of not only our company, but also your facilities, and we believe it very important to emphasize their appearance.
Matador Security Officers
Security Guard Companies & Liability
Our agency follows insurance guidelines specified by the Texas Department of Public Safety. It is recommended by our legal counsel that if we want our assets and yours as well to be protected then we must have a complete financial security plan in place. Ours surpasses the standards for this industry.
How our Mobile Patrol Service can help
Both retail property owners and office managers can monitor facilities long after the business has closed down for the day. The service provides a highly visible, well-marked security patrol vehicle, that will make random visits during the night to deter would-be criminals who may cause property damage or loss. The company mission is to use the latest technological innovations to come up with creative solutions that will meet and exceed the needs of each of our customers to provide the highest level of customer service possible.
Are you tired of paying high premiums on insurance for loss or damage to equipment or property?
The prevention and apprehension of shoplifting involves several functions, program and activities that will reduce a retailer’s loss by theft, operating deficiencies or control deficiencies. Our program serves various retail clients who want to control their losses and business risks that are related to external shrink.
One of the top contributors to this “shrink” is shoplifting. It is important for retailers who are looking to maintain their success that proper steps to guard their merchandise against thefts such as shoplifting. Using effective measures, a retailer can deliver their products to customers for lower prices and still improve their own profits and competitiveness.
Private Investigator Matador
Since 2009, Ranger Guard and Investigations has been one of Houston’s leaders in the private security industry. Fill out our company’s online form, or call us at (713) 999-9955 to discuss the best solution for your needs.
Private Investigations & Other Investigative Services