A Proactive Approach To Setting Higher Standards for the Security Industry in Dallas

Dallas is a growing community, and that means challenges when it comes to enforcing the law and ensuring public safety. Violent crimes are on the rise, property crime rates are higher than at state and national levels, and many Dallas residents do not feel safe. Armed security guards in Dallas work in cooperation with law enforcement to proactively identify security risks and crime threats. We at Ranger Guard & Investigations serve to augment the efforts of law enforcement in areas where extra security is needed, such as in high-end neighborhoods and subdivisions, as well as construction sites.

A Community-Based Approach to Neighborhood Security

At RGI, personal relationships with the people we serve, be they property managers or members of the community, is one of the keys to our success. We foster peace of mind within members of the community, letting them know that we are here for them and that we care. This means more than simply driving around the neighborhood in our visibly-marked patrol cars at night, or performing foot patrols in random patterns during the day. It also means forging relationships with residents of the neighborhood by providing valuable information. Our security guards in Dallas receive training in our Community Police Officer Program principles to act as a deterrent to criminals.

Safety and Security on Construction Sites in Dallas

Construction is booming in our city, so much so that the Dallas-Fort Worth area ranked second in construction starts for the entire country in 2018. A work site poses a security concern for construction companies and property owners. Thieves may attempt to break onto the site to steal materials such as copper, and vandals may purposely inflict damage on valuable equipment or the construction itself.

Apart from the potential for property crimes, a construction site may pose a safety concern as well. Uninvited visitors to the site, homeless people seeking shelter, and curious neighborhood kids poking their noses where they don’t belong, though less malevolent than vandals and thieves, have the potential to harm themselves on the site, making you vulnerable to liability claims. RGI takes a proactive approach in securing each site against unauthorized personnel in order to prevent injuries, vandalized construction or equipment, and construction site theft

Helping Our Troops While Serving Our Community in Dallas

It can be difficult for U.S. military members returning from combat to reintegrate themselves back into the civilian workforce. We at RGI understand the struggle that many former service members go through, and that’s why we are proud to help them find their way by providing them employment in our firm. The majority of our licensed security officers have served in the U.S. military, and not only do they gain from the position but we and our clients benefit from the wealth of their experience, training and discipline.

Professionalism, Training, and Customer Service

Most private security companies in Texas go no further than the minimum of what is expected of them in terms of customer service, training, and applicant screening. At RGI, we go above and beyond the minimum requirements, not only to hold ourselves to the highest possible standard but to set a new standard for the security industry as a whole.

Not only do many of our officers have background in the U.S. Armed Forces, we also hold all of them, men and women alike, to a militaristic standard of dress and deportment. At all times, shoes must be polished, hair neatly trimmed, facial hair shaved clean where applicable, and officers must have their quasi-police uniforms cleaned and pressed regularly. This is more than just a suggestion; it is required by corporate general orders. Not only does this grooming regime demonstrate professionalism and discipline, it also demonstrates to the public that we truly care about what we’re doing and we take their security very seriously.

We emphasize this professionalism not only in our dress and deportment but in our tactical approaches. Our armed security guards are discouraged from using weapons except as a last resort. Rather, we train officers to scale down potentially volatile situations using a specific, non-accusatory method that we refer to as verbal judo.

We handpick our officers from many candidates according to rigorous screening standards. We then train them according to a comprehensive program that exceeds the certifications required by the state and far outstrips the training programs provided by our competitors. The following are certifications that our guards must also obtain before we allow them out on patrol:

• Criminal law and 24-hour patrol techniques
• 24-hour defensive tactics training
• Anti-terrorism training for 10 hours
• A 16-hour Customer Service Seminar

The last certification is one of the most important. Our emphasis on customer service is at least as important as our understanding of security in setting ourselves head and shoulders above our competitors. It’s our dedication to customer service that helps us to form the personal relationships with clients and residents that serves to make us among the best in the industry.

A Proven Deterrent in Dallas

Our security methods, which involving taking advantage of the modern technology available and providing our clients with creative security solutions, have proven effective at decreasing crime, even within the first few weeks on the property and even in the high-crime areas in which we specialize. Our satisfied clients include prominent facilities in Dallas such as the following:

• River Oaks Luxury Apartments
• Pasadena Town Square Shopping Mall
• The Jewish Community Center

Whether your property is a large commercial building, a luxury high-rise landmark, or a government/community facility, we are dedicated to protecting it.

Expertise Born of Experience

Our founder and president, Assaf Catran, had a unique, noteworthy career in security before founding RGI in 2009. He worked as a private security consultant for 10 years following a previous career as a Foreign Ministry Vice Consul of Security and Israeli Secret Service agent. He has now brought that distinguished history of service and elite security training to bear in forming RGI to provide security services that are both comprehensive and innovative.

RGI offers services to meet your security needs at prices that are competitive. Please call us today at 713-999-9955.

Dallas Office
9701 Amberley Dr
Dallas Texas 75243
469-283-5110