Ranger Guard and Investigations is a Texas Owned and Operated Corporation in Houston, TX. Our President and founder, has over 15 years experience in business development and customer service both in the private and public sector. He is a senior security executive with an additional 15 years experience working for the Israeli secret service
After working for a few years with the Nonprofit Security Grant Program administered by the Department of Homeland Security and surveying over 50 afencies, Ranger Guard realized that there is a tremendous need for a reliable and well trained security guard firm in Texas. It was apparent that the common practice was at an unacceptable level.
We have security guards that are licensed, insured, and certified. Every security pro maintains the high standards and adheres to our state regulations.
When conducting background checks before employment, we go beyond what our competitor security companies in Lakeway provide. In addition to that, our personnel must submit to a battery of tests including aptitude tests, and a five-panel drug screening along with extensive training in service with regard to criminal law and security defense tactics. Before your contract with Ranger Guard and Investigations begins, you will receive a full report on the background of the security guard whom we recommend.
We also offer supervisors to your guards that provide your assigned officers with strict adherence to general orders, rules, regulations as well as ordinances free of charge. The supervising team is on hand 24/7 to serve you. We believe that if we are to maintain the quality of service we promote, close relationships with our personnel whether on or off duty must be kept.
All of our firm’s workers are equipped with communication devices in order to maintain constant communication with management.
Every one of our security guards is trained to respond to security issues efficiently and to provide the highest quality of customer service set by our company standards.
We, at Ranger Guard and Investigations, have an innovative approach to providing contract security services. Many of our competitors only employ minimally trained or screened guards. Many of our employees are US Army veterans, and we require them to be properly trained and look professional. We employ several strategies to mitigate the possibility of property theft or injury within the facilities that we serve. Here is a brief overview of our Security Guard Project:
Screening Of Applicants
Our management team is dedicated to building our company success upon recruiting and training the best personnel.
Our training exceeds the training programs that our competitors offer. We have a very knowledgeable management team and that information gets passed to newer employees. Asides from courses that are mandated by the state, our personnel must attend the following:
24-Hour Defensive Training Tactics
24 Hour Patrol Techniques As Well As Criminal Law Classes
Course on Terrorism and Anti-Terrorism Training; 10-hours
A 16 Hour Seminar On Customer Service
Our guards have been trained to deter crime, and they have adopted what is known as CPOP principals. Our guards also act as helpful sources of information for residents, employees, and patrons. This accessibility increases the sense of community and security.
Our guards receive training so they can make foot patrols that are visible in their posts in patterns that are not completely planned. In addition to standing at a fixed position, our security guards are encouraged to interact with employees and patrons.
Our Approach to Compliance
With an excess of 30 years experience, our management requires innovative and unique tactics to prevent crime rather than archaic accusatory methods employed in the past and by some competitors today. Personnel in our organization are skilled in the art of verbal judo, which has been effective in handling and de-escalating volatile situations.
We outfit our security personnel with police-style uniforms. Our general orders from corporate let our personnel know to keep uniforms clean and pressed all of the time. They must polish their shoes and maintain a military style of being clean shaven and having neat haircuts at all times. We hold our female staff to the same high standards. The professional appearance of our guards is essential because they are publicly representing our agency and you.
Lakeway Security Officers
Security Guard Companies and Liability
The Texas Department of Public Safety has outlined insurance requirements, which our agency diligently maintains. To protect our company’s assets, as well as yours, our legal counsel has recommended that the financial security we maintain be at a level that exceeds the industry standards.
Mobile Patrol Service May Be Able To Help
For owners and managers who need their retail facilities monitored after hours, our mobile patrol services can help. We have clearly marked patrol vehicles that will visit the property often on a randomized schedule to help deter break-ins. Our mission is to provide mobile patrol services that are top notch in customer service, creative solutions, and the use of advanced technology.
Are you tired of paying high premiums on insurance for loss or damage to equipment or property?
Our multi-faceted Shoplifting Prevention and Apprehension solutions include many elements that come together to improve procedural inefficiencies, increase control, and minimize property loss. Our program serves various retail clients who want to control their losses and business risks that are related to external shrink.
In order to run a successful retail business, you must protect merchandise from shoplifting, which is a major contributor to “shrink”. If these methods are highly successful, a retailer will be able to easily provide their customers products at a reasonable price and therefore their competitiveness and profitability in their niche of the market will be improved.
Private Investigator Lakeway
Since 2009, Ranger Guard and Investigations has been one of the leaders in Houston’s private security industry. If you are the owner or manager of a retail establishment, contact us at (713) 999-9955 or fill out our company’s online form for a consultation appointment.
Private Investigations & Other Investigative Services